Frequently Asked Questions

As it stands, alternative and complementary therapy is largely unregulated within the UK, meaning that therapists are not required by law (with the exception of chiropractic, osteopathy and physiotherapy) to hold specific qualifications and experience in order to practice.

However with the use of complementary and alternative medicine increasing across the UK and the world, questions are being raised regarding public health risk and whether or not the current regulation system or lack there of, is good enough to protect the public.

Back in 200l, the House of Lords (Science & Technology Committee) produced a report (House of Lords Report) on the status of complementary therapies in the UK at that time and concluded that in order to protect the public it is advised that a minimum standard of competence to practice is agreed and should be implemented through the creation of National Occupational Standards. In addition to this it was also recommended that the option of statutory regulation be explored.

Currently only chiropractic, osteopathy and physiotherapy are governed by statutory regulation but there is talk of introducing this to other alternative and complementary therapies. This would eventually mean that the title of the therapy would be protected and practitioners, by law would have to join the register of the regulatory body otherwise it would be unlawful to practice. The statutory regulation of both acupuncture and herbal medicine has been in the pipeline for quite sometime now and is nearing its completion.

Another regulatory option and the one that is most commonly used among alternative and complementary therapies today is that of voluntary self-regulation. This is when a single professional body without statutory status, registers a therapy. Though the association will be unable to protect its title or force practitioners to join, in all other aspects it should mimic that of a statutory regulator, enforcing its own code of ethics, complaints procedure and minimum standards etc. among its members. 

On Find A Therapy, listings with a Blue Check hold membership with a professional body and are self-regulated

This means that if you have a complaint, then you can contact their membership body where they will face disciplinary inquisition.

Being Registered/Accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

You will be able to see which therapists are Registered/Accredited with their professional body as they will have a blue check on their listing profile.

You can learn more about professional bodies here

Complementary and alternative medicine (CAM) is the term used to describe a variety of health care systems and practices which are currently not considered to be part of standard healthcare. Standard healthcare often referred to as ‘conventional medicine’ is that which is applied by medical doctors and their associated health professionals such as psychologists and registered nurses.

More specifically, complementary medicine is that which is used alongside conventional medicine and is aptly named as it is intended to ‘complement’ and enhance the standard healthcare treatment an individual is already receiving. For example, acupuncture is often used to ease the unpleasant side effects of breast cancer treatments such as hot flashes, nausea, vomiting and pain and the purpose of the treatment is not to cure the cancer but to improve its side effects.

Contrastingly, alternative medicine is that which is used in the place of conventional medicine and in many cases is used because other methods have proven unsuccessful. Choosing alternative therapy means deciding not to use conventional care and instead involves the sole use of an alternative therapy.

Integrative care is another approach which is often mentioned in the same spectrum as complementary and alternative healthcare. It offers complementary therapies and conventional treatments alongside one another, often delivered by a team of health professionals from both fields. For example in the case of cancer care, individuals may be offered complementary programs such as massage therapy as a way to help patients manage their stress and create an overall sense of well-being.

Definitions aside, no alternative or complementary healthcare practitioner will suggest that individuals cease or refuse standard medical treatment. Instead, what most practitioners are striving for is the development of a working relationship with an individuals doctor with the patients health and well-being as their shared primary goal.

Find A Therapy uses targeted social media ads in your local area across multiple platforms to drive traffic to your profile every single day.  

You can have your own personal social media advertiser for as little as £19 per month!!!

We also use sponsored ads on google search to appear at the top of your location based search. 

No, Find A Therapy is only an advertiser.  We don’t take bookings on your behalf, nor do we charge comission rates for bookings gained from our site.  You simply pay a set monthly or annual fee and get to reap all the rewards 🙂

Yes, as long as you hold a minimum Level 3 qualification and Insurance you can join Find A Therapy.  

The only difference is that therapists who hold membership with a Professional Body or Accredited Regsiter have a Blue Check on their listing profile.

Find A Therapy is an International DIrectory, and we market to the locality of our members, regardless of what country they are based in. 

As long as you hold a minimum Level 3 qualification and Insurance you can join Find A Therapy.  

When you apply, you may be required to send a syllabus of your school’s education so that we will be able to deduce the level of your international qualification.

Find A Therapy does not require you to have a contract, and you can purchase membership as either Monthly or Annual.  You can cancel anytime by simply visiting the member’s area and pressing the ‘cancel subscritption’ button.  Simple as that 🙂 

If you can’t find the button, you can either email us, or simply message using the box in the bottom right hand of the site and we will cancel your subscription for you.

Yes, as an individual, you will create a educator/school profile listing and be able to create unlimited events connected to your host profile.

If you only host one event at a time, then you can simply join with an annual therapist listing, and this will give you access to create a single event listing at any time. 

If you only run 1 workshop at a time, then an Annual Therapist Membership will be the most cost effective for you. (Please note, this option is not available for monthly membership)

If you run more than 1 workshop at a time, then a School/Educator Membership will be the most appropriate for you.

Advertisements for clinic room spaces are charged at £10 per month regardless of what other  membership you hold.

We are dedicated to ensuring that our site users receive a high standard of service. Sometimes things may not work out quite as expected or hoped – when this happens, we want to hear from you. Your feedback helps us to make our service the very best that it can be, and we welcome all of your comments.

Step 1: Contact us

If you have a complaint about any element of our service then please do send us details
of your concerns in an email or via post. Issues can quite often be quickly and amicably
resolved by our customer service team. We endeavour to respond to all complaints within one
working day of receipt.

While all of the Therapists listed on the Find A Therapy Directory have been verified on application to hold a minimum qualification and insurance, Find A Therapy does not hold responsibility for the Therapists that you book with from our Directory. You can learn more about that here and here. If you have a complaint about one of our registered members, your first point of contact
should be with their professional body. You can see whether or not a particular therapist
is registered with a professional body by scrolling down to the “Member Organisation(s)”
section of their profile on Therapy Directory. All of the professional bodies that we
recognise have a complaints process that you can follow to report your experience. Please
let us know once you’ve contacted the organisation, and keep us informed of any updates.  

You can read more about our complaints procedure in our Terms & Conditions here.

Step 2: Taking things further

We endeavour to resolve every complaint promptly and to your satisfaction. However, if
for any reason you are not fully satisfied with our response, please contact us and let us
know where you think further consideration is needed. We can then review your complaint,
and our response, and can escalate as required within the company. We will let you know
if anything else can be done to resolve your complaint. We will keep you informed of any
progress and updates.

If you still have questions, then please use the message box in the bottom right hand corner, and we will get back to you as soon as possible


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User Acknowledges that the information, including, but not limited to text, graphics, images contained on this website are for informational purposes only. No material on this site is intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice fo your physician or other qualified healthcare provder with any questions you may have regarding a medical condition or treatment and before undertaking a new healthcare regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.

You accept that the directory, and all information on it, is only an online directory of Therapists registered on our site (subscribers). Their details (the subscriber information) are provided by the subscriber and published for the public. We do not certify, recommend, endorse, approve or refer you to any subscriber, their services or the information (including their qualifications) they have provided.
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